Federal Health Insurance Exchange Delays Blamed on Software Failure

For the first time since the opening of the federal health insurance exchanges, federal officials are confirming that a software failure is to blame for, at times, shutting down the entire system. An article today on NYTimes.com states:

Todd Park, President Obama’s top technology adviser, said the failure occurred in the part of the Web site that lets people create user accounts at the beginning of the insurance sign-up process. The crash prevented many people from viewing any of their insurance options or gaining access to information on what federal subsidies might be available.

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Federal Health Exchange: “System is Down”

Having trouble purchasing insurance today through the Federal Exchange? As we first posted last week, open enrollment will not begin today, despite the promised start date of October 1st. Here is an error message received this morning, when attempting to purchase insurance. See our previous blog post to learn more. We will keep you updated when an official announcement is made.