For the first time since the opening of the federal health insurance exchanges, federal officials are confirming that a software failure is to blame for, at times, shutting down the entire system. An article today on NYTimes.com states:
Todd Park, President Obama’s top technology adviser, said the failure occurred in the part of the Web site that lets people create user accounts at the beginning of the insurance sign-up process. The crash prevented many people from viewing any of their insurance options or gaining access to information on what federal subsidies might be available.
Continue reading Federal Health Insurance Exchange Delays Blamed on Software Failure