Notice of Data Privacy Event

In March 2025, Fraser Trebilcock became aware of suspicious activity in our network. In response, we promptly took steps to secure our environment and launched an investigation to determine the nature and scope of the activity with assistance from third-party cybersecurity and digital forensic specialists. The investigation determined that between March 17, 2025 and March 19, 2025, certain files within Fraser Trebilcock’s network were copied without authorization. As a result, Fraser Trebilcock engaged a data review vendor to conduct a comprehensive and time-intensive review of the affected files to identify the information contained therein and to whom the information relates. Upon receiving the results from the data review vendor, Fraser Trebilcock engaged in extensive additional work to review and verify the affected information as well as locate address information for the potentially impacted population. This analysis is now complete, and we confirmed information related to certain individuals was contained in the affected files.

What Information Was Involved? Our review determined that the following types of information were present in the affected files at the time of the event: date of birth, Social Security number, driver’s license number, state identification card number, financial account information, payment card information, medical/health information, and health insurance information. The specific type of information at issue varies per individual. Please note that at this time there is no indication that any information involved in this event has been used to commit identity theft or fraud in relation to this event.

How Will Individuals Know If They Are Affected By This Event? We are mailing a notice letter to individuals whose information was determined to be contained within the affected files and for whom we have a valid mailing address. If an individual does not receive a letter but would like to know if they are affected, they may call our dedicated assistance line detailed below.

What We Are Doing. The confidentiality, privacy, and security of personal information within our care are among Fraser Trebilcock’s highest priorities. Upon learning of the event, we promptly commenced an investigation and response that included confirming the security of our network, investigating to determine the information that was impacted, and reviewing the contents of relevant data for sensitive information. As part of our ongoing commitment to the privacy of information in our care, we implemented additional security measures to further protect against similar events occurring in the future.

What You Can Do. We encourage you to remain vigilant against incidents of identity theft and fraud by reviewing your account statements and monitoring your free credit reports for suspicious activity and to detect errors over the next twelve (12) to twenty-four (24) months. Please also review the below Steps You Can Take to Help Protect Personal Information, which contains information on what you can do to safeguard against possible misuse of your information.

For More Information. If you have additional questions about the event, please call our dedicated assistance line at 888-780-5098 from 9:00a.m. - 9:00p.m. Eastern time, Monday through Friday, excluding major U.S. holidays.

STEPS YOU CAN TAKE TO HELP PROTECT PERSONAL INFORMATION

Monitor Your Accounts

Under U.S. law, a consumer is entitled to one free credit report annually from each of the three major credit reporting bureaus, Equifax, Experian, and TransUnion. To order a free credit report, visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228. Consumers may also directly contact the three major credit reporting bureaus listed below to request a free copy of their credit report.

Consumers have the right to place an initial or extended “fraud alert” on a credit file at no cost. An initial fraud alert is a 1-year alert that is placed on a consumer’s credit file. Upon seeing a fraud alert display on a consumer’s credit file, a business is required to take steps to verify the consumer’s identity before extending new credit. If consumers are the victim of identity theft, they are entitled to an extended fraud alert, which is a fraud alert lasting seven years. Should consumers wish to place a fraud alert, please contact any of the three major credit reporting bureaus listed below.

As an alternative to a fraud alert, consumers have the right to place a “credit freeze” on a credit report, which will prohibit a credit bureau from releasing information in the credit report without the consumer’s express authorization. The credit freeze is designed to prevent credit, loans, and services from being approved in a consumer’s name without consent. However, consumers should be aware that using a credit freeze to take control over who gets access to the personal and financial information in their credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application they make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal law, consumers cannot be charged to place or lift a credit freeze on their credit report. To request a credit freeze, individuals may need to provide some or all of the following information:

1. Full name (including middle initial as well as Jr., Sr., II, III, etc.);
2. Social Security number;
3. Date of birth;
4. Addresses for the prior two to five years;
5. Proof of current address, such as a current utility bill or telephone bill;
6. A legible photocopy of a government-issued identification card (state driver’s license or ID card, etc.); and
7. A copy of either the police report, investigative report, or complaint to a law enforcement agency concerning identity theft if they are a victim of identity theft.

Should you wish to place a credit freeze or fraud alert, please contact the three major credit reporting bureaus listed below:

Additional Information

Consumers may further educate themselves regarding identity theft, fraud alerts, credit freezes, and the steps they can take to protect your personal information by contacting the consumer reporting bureaus, the Federal Trade Commission, or their state Attorney General. The Federal Trade Commission may be reached at: 600 Pennsylvania Avenue NW, Washington, D.C. 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them. Consumers can obtain further information on how to file such a complaint by way of the contact information listed above. Consumers have the right to file a police report if they ever experience identity theft or fraud. Please note that in order to file a report with law enforcement for identity theft, consumers will likely need to provide some proof that they have been a victim. Instances of known or suspected identity theft should also be reported to law enforcement and the relevant state Attorney General. This notice has not been delayed by law enforcement.